All Systems Operational

About This Site

If there is a disruption in service, incident notes will be updated here. Note that this page does not document problems caused by widget data sources (such as Google Analytics, Zendesk, Salesforce).

Web Application Operational
Push API Operational
Marketing Site Operational
Support Site Operational
Support team chat tool Operational
Support team message delivery Operational
Widget Updates Operational
Pusher Channels REST API Operational
Pusher Channels Webhooks Operational
Pusher Channels WebSocket client API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 24, 2026

No incidents reported today.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026
Essential database maintenance
Completed - The maintenance has been completed successfully. Thank you for your patience.

Please don't hesitate to reach out to our Customer Success team if you encounter any issues, and have a great weekend!
May 16, 14:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 08:30 UTC
Scheduled - We will be performing essential maintenance on a database which powers a subset of Geckoboard integrations. New Zendesk Integration Connections will defer importing data until the maintenance is complete. Existing connections and associated dashboard instruments will continue to work as normal.

We aim to complete the work as quickly as possible to minimise interruption and will post updates as we progress.

Thank you for your patience.
May 12, 15:50 UTC
May 15, 2026

No incidents reported.

May 14, 2026
Issues with widgets not refreshing
Resolved - Service incident related to widgets not refreshing is now resolved.
Please contact us at support@geckoboard.com if you experience any further issues.
May 14, 12:57 UTC
Monitoring - We've released an update to resolve the issues with widgets not refreshing. We'll continue monitoring the situation and update you shortly
May 14, 12:52 UTC
Identified - We have identified the root cause for the issue that is currently preventing widgets from refreshing and are currently working on its fix. More info to follow.
May 14, 12:39 UTC
Investigating - We are currently investigating potential issues with widgets not refreshing. We'll provide updates as we learn more.
May 14, 11:55 UTC
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Essential database maintenance
Completed - The scheduled maintenance has been completed.
May 11, 11:00 UTC
Update - Due to some storage-related tasks taking longer than anticipated, we've had to extended the maintenance window. This is so that we can complete the work and avoid any further disruptions by deferring it.

New Aircall, Hubspot and Pipedrive connections will process their initial imports once the work is complete. Existing connections remain unaffected.

Please reach out to our Customer Success team if you need any help or support.

Thank you for your patience and please accept our apologies for the delay.
May 11, 09:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 08:00 UTC
Scheduled - We will be performing essential maintenance on a database which powers a subset of Geckoboard integrations. New Aircall, Hubspot and Pipedrive Integration Connections will defer importing data until the maintenance is complete. Existing connections and associated dashboard instruments will continue to work as normal.

We aim to complete the work as quickly as possible to minimise interruption and will post updates as we progress.

Thank you for your patience.
May 9, 08:40 UTC
May 10, 2026

No incidents reported.

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