If there is a disruption in service, incident notes will be updated here. Note that this page does not document problems caused by widget data sources (such as Google Analytics, Zendesk, Salesforce).
Completed -
The scheduled maintenance has been completed.
Jul 9, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 09:35 UTC
Scheduled -
We will be applying essential OS security updates to a number of the databases which power the Geckoboard app.
During this time, the Geckoboard app will be temporarily unavailable. We expect the update to take no longer than 2 minutes and will be monitoring closely.
We apologise for the inconvenience and will keep you posted with progress. Thank you for your patience.
Jul 9, 09:34 UTC
Resolved -
The issue affecting legacy dashboards has now been resolved.
Thank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at support@geckoboard.com.
Jun 29, 13:22 UTC
Monitoring -
We've released an update to resolve the issue. All dashboards should be loading seamlessly again. We'll continue monitoring the situation and update you shortly.
Jun 29, 13:02 UTC
Identified -
We’re investigating an issue affecting some customers using our legacy dashboards, in which they may fail to load.
We’ve identified the root cause and are actively working on a fix. We’ll provide another update as soon as we have more information.
Jun 29, 12:34 UTC