Our payment provider has resolved the outage affecting billing and the subscription management API. If you are experiencing any issues with your subscription, please contact our team directly at support@geckoboard.com for further assistance.
Posted Aug 18, 2026 - 17:50 UTC
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We are aware of a service outage with our payment platform provider that is affecting recurring billing and the subscription management API, which may prevent some users from making payments or changing plans. We will provide further updates as information becomes available.